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Australian online-only furniture retailer, Koala has partnered with financial technology platform, Adyen to utilise its global payments capabilities across Australia and upcoming new markets. Adyen will power Koala’s global payments and provide a comprehensive overview of all payment activity within its single platform.
Koala recognised the need for a single overview of payments and consolidated reporting functionality. Adyen was selected for its ability to provide rich payments data, transaction visibility and actionable insights across multiple markets.
Koala director of group financial control, Belinda Judd said, “Adyen is the ideal partner to support Koala’s international expansion into new markets like Japan. We were won over by the hassle-free integration into cloud-based commerce tools and automated reporting which gives us rich and actionable insights.”
Through its single platform, Adyen provides Koala with one integration that unlocks relevant payment methods in strategic regions without having to add multiple local contracts or partners. For a brand expanding into new international markets, this enables Koala to directly connect to all major card schemes and key local payment methods.
Judd added: “Adyen also helps us offer popular payment methods, and delivers a fast, seamless and secure checkout experience – which is non-negotiable for today’s shopper. Adyen gives us confidence in our payments infrastructure, which is essential as we continue to scale from Australia to the world.”
In addition, Adyen’s risk management tools help defend against unwanted chargebacks. Adyen’s automated tools free Koala from having to manually identify suspicious shopper behaviour.
Adyen country manager for Australia and New Zealand, Hayley Fisher commented, “Koala is an Australian success story that’s redefining the way we purchase furniture. We are proud to support Koala as it expands internationally. Like any business, entering new markets comes with unique challenges.
“We are delighted that Koala has selected Adyen’s payments platform to power its international expansion. Our technology will enable seamless transactions and unified commerce experiences on a global scale.”
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